1. Overview
At NUTRINIC WELLNESS, customer satisfaction is our top priority. We strive to ensure that all our products meet high-quality standards. However, if you receive a damaged or defective product, we are here to help you with a refund process.
2. Eligibility for Refund
- Refunds are applicable only if the product is received in a damaged or defective condition.
- The refund will cover only the product price. Shipping, handling, and other fees are non-refundable.
- Refund requests must be made within 7 days of delivery.
3. Return Conditions
- The product must be unused and in its original packaging when returned.
- Proof of damage (such as photos or videos) must be provided when submitting your refund request.
- Returns are accepted only after our support team approves the claim.
4. Refund Process
- Once your claim is approved, the refund will be processed to your original payment method within 7–10 business days.
- You will be notified via email once the refund is completed.
- Refund timelines may vary depending on your payment provider or bank.
5. Non-Refundable Situations
- Products damaged due to customer misuse.
- Products returned without authorization from our support team.
- Products that have been used or tampered with after delivery.
6. Contact Information
If you believe you’ve received a damaged or defective product or have questions about our refund policy, please contact us using the details below:
Email: support@nutrinicwellness.com
Address: 312 W 2nd St 3469, Casper, Wyoming 82601
7. Policy Updates
We may update or modify this Refund and Return Policy from time to time. Please review this page periodically for the latest version.